Terms of Service
Silver Oak Health represented by the legal entity Resilience Health Private Limited, a company registered in the state of Karnataka, India (“we”, “us”, “our” or the “Company”). The company operates the site located at www.silveroakhealth.com (the “Site”) providing, among other services, self-help information and skill development based on the fundamentals of Cognitive Behavioral Therapy to educate people with stress related issues (the “Service”) under the brand name Stress Control Online. The Site should be regarded as a general approach to self-development and not as professional medical advice, diagnosis or treatment.
Applicability
By accessing and using the Site, or any portion of the Site, you agree to be bound by each of the Terms of Use and all applicable laws and regulations governing the Site. If you do not agree with any of the Terms of Use, you are not authorized to access or use the Site for any purpose. Additional terms and conditions applicable to specific areas of the Site or to particular transactions maybe posted in particular areas of the Site and, together with these general terms and conditions, govern your use of those areas. If you do not agree with any of these additional terms and conditions, you are not authorized to access or use those areas of the Site.
Use of the Site
The Company grants you permission to use the Site for your personal, non-commercial purposes. Your use of the Site is further limited as follows:
You agree not to use the Site for unlawful purposes, and you agree to comply with all applicable laws, rules and regulations while using the Site.
You agree not to use the Site for any commercial purposes, including any advertisement, commercial solicitation, or promotion of any specific goods or services.
You agree not to collect or use any information or other data available via the Site inappropriately.
You may not distribute, modify, copy (except as set forth in these Terms of Use), transmit, display, reuse, reproduce, publish, license, create derivative works from, transfer, translate, sell, reverse engineer, decompile or disassemble, or otherwise use the Site or the Content (as defined herein), except as specifically authorized in the Terms of Use, without the Company’s written permission.
You agree not to use the Site to post or transmit any threatening, harmful, false, misleading, abusive, harassing, libelous, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.
You agree not to incorporate any code into the code of the Site or to use the Site to post or transmit any virus, worm, Trojan Horse, time bomb, spyware, bot, tracking device, screen scraping software or other computer code, file or program that is harmful or invasive or is intended to damage or hijack the operation of, or to monitor the use or operation of the Site or any user of the Site.
You agree not to use the Site in conjunction with any screen scraping software.
You agree not to restrict or inhibit any other person from use of the Site. You agree not to interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, or violate any requirements, procedures, policies or regulations of such networks.
You agree not to use the Site to harvest or collect personally identifiable information about users of the Site.
You agree not to use the Site to disrespect the privacy or views of others.
You agree not to use the Site to impersonate another person or supply false information about yourself or another person.
You agree not to allow any other person or entity to use your identification to post or view comments, or to otherwise access or use the Site.
You agree not to post material on the Site that infringes on the copyright or other intellectual property rights of others, or the privacy, publicity, or other personal rights of others.
User Representation
You represent and warrant that you are at least 18 years of age or older. If you are under the age of 18, you should review these Terms of Use with your parent or guardian.
Changes in Terms of Use
We reserve the right to modify these Terms of Use at any time. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Terms of Use as modified.
Medical Advice
The contents of the Site, such as text, graphics, images, and other material contained on the Site (“Content”) are for informational and skill development purposes only. The Content should be regarded as a general approach to self-development and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The Site is not designed to treat clinical levels of anxiety or other mental health disorders. The diagnosis and treatment of clinical anxiety requires a medical practitioner or qualified mental health practitioner. People seeking a diagnosis or treatment of anxiety or other mental health disorders should consult a medical practitioner or mental health professional. This Site and its services do not constitute the practice of any medical, nursing or other professional health care advice, diagnosis or treatment.
Always seek the advice of a medical practitioner or qualified mental health practitioner with any questions regarding personal health or medical conditions. Never disregard, avoid or delay in obtaining medical advice from your medical practitioner or qualified mental health practitioner because of something you have read on this Site.
If you think you may have a medical emergency, call your doctor immediately. The Company does not recommend or endorse any specific tests, providers (including, but not limited to, hospitals and physicians), products, procedures, or other information that may be mentioned on the Site. Any opinions expressed on the Site are the opinions of the individual author, not of the Company. Reliance on any information provided by the Company, its employees, others appearing on the Site at the invitation of the Company, or other visitors to the Site is solely at your own risk.
Communications between you and the Company are protected by our Privacy Policy, but are not protected by the doctor-patient privilege. We cannot provide medical advice and can only provide self-help services at your specific direction.
License to Use
We grant you a limited, personal, non-exclusive, non-transferable license to use our Content for your own personal, non-commercial use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Content in any manner, except for modifications in filling out the forms for your authorized use. You shall not remove any copyright notice from any form.
Intellectual Property
The Service, the Site, and the Content are protected by Indian and international copyright, t rademark and other laws, and belong to the Company or its partners, affiliates, contributors or licensors. This protection includes the use of the trademark names “Silver Oak Health”, “Stress Control Online” and the corresponding logos. The use or misuse of the Content, except as provided in these Terms of Use or in any additional terms and conditions applicable to specific areas of the Site, is strictly prohibited. You may use the Site, the Service and the Content solely for your personal, non-commercial use as follows: You may print copies of the information on the Site for your personal, non-commercial use, store the files on your computer for personal, noncommercial use, or reference this server from your own documents. You may not otherwise copy, distribute or display any Content without express written consent from the Company. Subject to the limited license granted herein, we reserve all right, title and interest in all Content. If any portion of the Terms of Use is violated, the limited license for your usage of this Site is revoked, and all Content in your possession must be deleted or destroyed.
With the exception of the personal, noncommercial use described above, no Content may be reverse-engineered, decompiled, disassembled, reproduced, retransmitted in any form or by any means (electrical, mechanical, photo reproduction, recordation or otherwise), stored in a retrieval system, translated into a computer language or other language, transcribed, resold, or redistributed without prior express written consent by Company.
Disclaimer of Warranties
You agree to assume total responsibility and risk for your use of the site, the service and the content. The company makes no express or implied warranties, representation, or endorsements whatsoever with respect to the site, the service or the content. The company expressly disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement with regard to the site, the service, and the content. The company does not warrant that the functions performed by the site or the service will be interrupted, timely, secure or error-free, free of viruses or other malicious code, or that defects in the site or the service will be corrected. The company does not warrant the accuracy, currency, or completeness of the content, or that any errors in the content will be corrected. The site the service and the content are provided on an ‘as is’ and ‘as available’ basis.
The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.
Limitation of Liability
You understand and agree that under no circumstances will the company, its affiliates or their licensors, service providers, employees, agents, officers, governors or directors be liable for any damages whatsoever, including, but not limited to direct, indirect, incidental, consequential or punitive damages arising out of the use of or inability to use the site, the service, or the content, even if the company has been advised of the possibility of such damages. If you are dissatisfied with the site, the service, the content or the terms of use, your sole and exclusive remedy is to discontinue using the site. You acknowledge, by your use of the site, that your use of the site is at your sole risk. The company is not liable to any user or person for any decision made or action taken in reliance upon information or content displayed or provided in the site.
Indemnification
You understand and agree that you are personally responsible for your behavior on the Site and for your use of the Content. You agree to indemnify, defend and hold harmless the Company, its subsidiaries, affiliated companies, joint venture partners, business partners, providers, licensors, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential,, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of your use of or inability to use the Site, the Service, or the Content, any violation by you of these Terms of Use, or any activity related to your user account (including negligent or wrongful conduct) by you or any other person accessing the Site, Service or Content through your user account.
Errors and Inaccuracies
The information in the Site may contain typographical errors or other errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We do not, however, guarantee that any errors, inaccuracies or omissions will be corrected.
Charges and Billing
In connection with your access to or use of certain areas of this Site, purchase of products offered through this Site, or the Service, you may be responsible for providing a valid credit card number, expiration date, and card security code from the back of the card at the time you purchase a product or service. You represent and warrant that you are an authorized user of such credit card, and you agree to pay all charges resulting from your purchase of the products or services on this Site at the charges then in effect, including any unauthorized charges incurred prior to your notifying us of such charges. You agree that the Company may provide your credit card information and related personal information to its designated service provider(s) for its use in charging you for appropriate products or services. We reserve the right to modify prices, fees, or institute new charges at any time with at least 30 days’ notice. You understand that products or Services may not be provided if the credit card information you provide is inaccurate or invalid.
These Terms of Use, together with any purchase terms we require related to a Service or product that you may purchase from us, are the entire agreement between you and us relating to the subject matter herein. If you are a purchaser of one of our Services or products, in the event of any conflict between these Terms of Use and the purchase terms for such Services or products, the terms of the applicable purchase terms will control.
Refund & Cancellation Policy
All our online programs are non-transferable. If you are not pleased with our product, you are entitled to our 14-day, money-back guarantee effective from the date of payment. If you have made your payment through our payment gateway, we will refund your money less the applicable bank processing fees.
Links to Third Party Sites
As a convenience to Site users, we may provide hypertext links to third party sites. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by the Company of the third party, the third-party site, or the information contained therein. You acknowledge and agree that the Company is not responsible for the availability of any such site, and that the Company does not endorse or warrant, and is not responsible or liable for, any such site, its content, its privacy policy or practices, or the acts or omissions of its operators.
Advertisements
We may display ads from third parties on this Site. Such ads do not constitute or imply an endorsement, sponsorship, or recommendation by the Company of the third party, the third-party ad, or the information contained therein.You acknowledge and agree that the Company is not responsible for the availability of any product, service, site, or anything displayed in the ad, and that the Company does not endorse or warrant, and is not responsible or liable for, any such ad, its content, or the privacy policy, practices, and acts or omissions of the third party associated with the ad.
Geographic Limitations on Use
Like most Internet sites, this Site is accessible worldwide. However, not all products or Services are available to all persons or in all geographic locations. The Company reserves the right to limit the provision of its products and Services to any person, geographic area, or jurisdiction. Any Services identified on the Site is only available where the Company, or any other entity offering the products or Services on the Site, is licensed or authorized to do business. Please consult the Company directly for information regarding the products and Services that may be available to you in your area.
Personal Information and Privacy Policy
The Company may monitor, record, collect and use for any lawful purpose information generated through your use of the Site. The Company’s collection and use of such information is described in our Privacy Policy. Your obligations under these Terms of Use are in no way conditioned on the Company’s compliance with the terms of the Privacy Policy.
User Supplied Material
If you supply any comments, information or material via the Site, you guarantee to us that you have the legal right to supply such material and that it will not violate any law or the rights of any person or entity. You further agree that all information or material you supply to us through the Site, including business information, ideas, concepts, or inventions, shall be deemed and shall remain our property, and you hereby assign to the Company all right, title, and interest in and to any such information or material, without any restriction or obligation to you.
Registration and Account-Holder Obligations
Users of this Site may choose to set up an account to access certain functionality of the Site. Users will be asked to supply personally identifiable information when opening an account. Failure to comply with these Terms of Use could result in the termination of the user’s account.
Your Suggestions
We appreciate your feedback or other suggestions about the Site, the Service and the Content, but you understand that we may use your feedback or other suggestions without any obligation to compensate you for them.
General Provisions
You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Site, the Service and the Content and your offer to purchase products and/or Services. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Karnataka, India, without giving effect to any principles of conflicts of law. If any provision of these Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.
These Terms and Conditions shall not be modified except as otherwise set forth herein. You may not transfer any of your rights or obligations under these Terms of Use to any third party without the prior written consent of the Company.
All of our rights and obligations under these Terms of Use are freely assignable by the Company in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise. These Terms of Use do not confer any third party beneficiary rights. No waiver of any term, provision or condition of these Terms of Use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or shall constitute, a waiver of any other term, provision or condition hereof, whether or not similar, nor shall any waiver constitute a continuing waiver of any such term, provision or condition hereof. No waiver shall be binding unless executed in writing by the party making the waiver. You agree that you will take such further action, that may be necessary or appropriate to effectuate the purposes of these Terms of Use.
General Contact Information
If you have any questions about these Terms of Use, the Site, the Service, or the Content, you may contact us by sending an email to: info@silveroakhealth.com
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